Planning your visit to Sintoiya Lodge is simple. Here you’ll find answers to the most common questions about staying, dining, and exploring our peaceful corner of nature. If you still need help, our team is always happy to assist you directly.
Sintoiya Lodge is only 40 minutes from Nairobi by car. The road is scenic and accessible with any vehicle that has good clearance. We recommend arriving before sunset to enjoy the golden light across the corridor.
Our rate starting at KES 12,000 per night includes bed and breakfast, access to the pool, gardens, and WiFi throughout the property. Guests can also enjoy complimentary parking and access to the restaurant and bar.
Yes, day visitors are welcome. You can enjoy lunch, the gardens, and the pool for a small day-access fee or as part of our Sunday Brunch and restaurant offers.
Absolutely. Sintoiya is ideal for team-building retreats, conferences, and private celebrations. We can customize experiences for groups, including catering, outdoor setups, and use of our conference facilities.
Yes, families are welcome at Sintoiya. We have open gardens for children to play and are developing a dedicated kids’ area to make the experience even better for families.
Our restaurant follows a farm-to-table philosophy using produce from our 14-acre farm. Expect fresh, flavorful meals prepared with locally sourced ingredients and a mix of Indian and continental dishes.
Guests can relax by the pool, explore the gardens, enjoy spa treatments, or take short drives into nearby open plains to view wildlife. Soon, we will add more activities such as mini golf, quad biking, and guided bush breakfasts.
Cancellations made seven days or more before arrival qualify for a full refund. Cancellations within seven days of arrival will be charged one night’s stay. No-shows or early departures are non-refundable.
No, we do not allow outside food or beverages for the comfort and safety of all guests. Our restaurant and bar offer a full menu of meals, drinks, and snacks throughout the day.
Yes, we offer customized group packages and event rates depending on the size and nature of your booking. Contact us directly and our team will prepare a personalized proposal.
Yes, Sintoiya maintains strict safety standards and has 24-hour security staff. Guests are encouraged to stay within designated safe areas, especially in the evening.
We accept mobile money (M-Pesa), credit and debit cards, and bank transfers. All payments are processed securely, and receipts are provided upon confirmation.
